Real-Time Vehicle Tracking

Field service businesses can now track their vehicles in real-time from within their job management software. Go further than simple GPS systems, with a comprehensive solution that links engineer tracking data with your diary, scheduling tools, and job information.

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Real-time vehicle tracking enables true oversight of your vans. See where everyone is in real-time and get access to crucial information like whether an engineer is on the move and how they are driving. Our GPS software enables you to be more responsive to your customers' needs and last-minute schedule changes, ultimately letting you provide a better service. We’ll send you a dedicated Commusoft vehicle GPS tracker so you can rely on accurate location data at all times, offering a more robust solution than built-in mobile GPS. Get more for your money - say goodbye to that monthly van tracking fee and say hello to real-time vehicle tracking, included in the price of your job management software.

Real-time vehicle tracking to give you the oversight your business needs

Integrated tracking

We believe vehicle tracking should integrate seamlessly into the rest of your job management tools. Commusoft's comprehensive solution links engineer tracking data with your diary, scheduling tools, and job information. Leave simple GPS systems behind and let us drive you to success.

Dedicated GPS trackers

Dedicated vehicle GPS trackers are highly precise, can’t run out of battery, or be left behind at a work site, unlike tracking solutions that rely on your mobile phone’s built-in GPS - plus no need to track your engineer’s personal device, just the company vehicle.

No extra monthly fee

Why pay for GPS that doesn’t work hand-in-hand with your job management software? Our Real-time Vehicle Tracking is included at no extra monthly charge for all our Paperless Office plan users and higher. You’ll pay a one-time charge per vehicle tracker (1 per vehicle) plus sim card.

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Real-time tracking

Track the location of your vehicles in real time, using dedicated GPS vehicle trackers. This provides you with the oversight to manage your team, whether you have one van or a whole fleet. Benefit from the added security of being able to track the location of your vans and their valuable stock, crucial in the event of an emergency. With dedicated trackers, which can’t run out of battery or be turned off, you don’t have to worry about blind spots in your data. They even work offline when operating in areas with no service and will sync the data when signal returns.

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Optimise scheduling

Enhanced visibility means your office staff can make faster and better decisions when scheduling your field service engineers, letting you book more jobs into each day. Quickly seeing where all your engineers are at a given time can help you respond accordingly to booking requests or sudden changes and make more logical decisions. When booking a job into the diary, you can select an engineer on the map to see the distance and estimated time for the engineer to travel to that work address.

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Keep accurate location records

Combine live trip information and timesheet data to get a handle on out-of-hours errands and unauthorised trips that hurt your profit margins. Our system integrates an engineer’s live location with the ‘travel’, ‘arrive’, and ‘leave’ time they provide through the Commusoft app. Using this data, we create a timeline of the engineer’s reported trip times and compare it to what the vehicle tracker records, providing you with true oversight.

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Enhance communication with customers

Commusoft lets your customers track your engineer live on the way to their property, just like with deliveries and ridesharing services. This means your customers can know exactly how close you are to arriving and can ensure they are ready and available to greet you. Reduce no-access scenarios, whilst providing your clients with superior customer service, which they will surely appreciate. Office staff can also see the engineer’s estimated time of arrival and the fastest route on the diary map view.

Driver behaviour

Safe driving data

Dedicated GPS trackers can accurately measure driver behaviour, green driving indicators, and safety data. With enhanced insight into these areas you can be aware if your field service engineers are speeding, excessively cornering, or excessively braking, all of which can negatively impact your vehicle’s condition and increase associated costs. Access to the right data allows you to implement changes and reduce potential risks to both your employees and company property.

GPS Leaderboard

Driving leaderboard

Don’t just access in-depth driving data for individual drivers, but see safe driving behaviours side by side, to compare driving within your team. We analyse multiple safe driving behaviours to assign an overall safe driving score to each driver, so you can easily see who may need to treat their vehicle with more care.

From the Blog