Create jobs in moments
Simply navigate to the diary of an available technician, pick a time and create a new diary event with Commusoft’s easy drag and drop scheduling
Track and organise work
Want to know how much time your technicians are spending on site or which parts are being installed? View a detailed job history and use job management reports
Send real-time updates
Everyone’s kept in the loop with real-time updates across the Commusoft app. For example, as soon as a job is complete, your office staff will be notified that its time to invoice
Efficient job scheduling
With a full diary view available in daily, weekly and monthly options, you can see at a glance exactly how your staff will be spending their days. To rearrange jobs to better suit your technicians, simply drag and drop events to the appropriate time. With careful planning and the help of Commusoft’s job management software, you can reduce travel time between jobs and become more productive and efficient.
Track job status
Completing a field services job is rarely as straightforward as turning up, completing the work from start to finish and leaving with zero complications. Job management software allows you to assign a status to every job from any device and location so you know exactly what needs to be done.
- Waiting to hear back from the tenant
- Technician visit booked
- Awaiting parts
- Complete and waiting for the invoice
- Job on hold
- and more…
Send confirmations and reminders
Once you’ve booked a job into the diary, you’ll have the option of sending a confirmation to your customer and a job sheet to your technician. With email and SMS confirmations, you reduce the possibility of being unable to access a property and therefore unable to complete work. If anything changes, you can simply send an updated notification.
Provide technicians with essential information through the mobile app
Keeping your technicians informed when they’re on the road is one of the challenges of running a field service business. Job management software allows you to instantly notify your technicians of any changes and stores important job and customer details alongside the work event. They’ll never be caught out again.
Track cancellations, job rebooking and job recalls
It’s an unfortunate fact that customers sometimes cancel. These interruptions to your technicians’ schedules can cause disruption and wasted time. Using job management software, you can quickly notify your technician of any changes and move jobs around to fill the gap. You can also rebook postponed jobs and manage multiple visits to a particular job site.
Go paperless with job feedback and requests
Keeping paper job sheets and order forms neat and tidy is a never ending battle that feels impossible to win! Eliminate messy, disorganised papers using the Commusoft mobile app. Your engineers can complete job feedback, order parts, fill in certificates, set office tasks, invoice jobs and more all from the job site. You can even capture legally compliant digital signatures from the customer.
Create accurate time sheets and profit reports
Commusoft’s comprehensive reporting feature allows you to create accurate timesheets and profit reports that break down the cost of labour, parts, travel and other expenses against each job. This insight lets you know when to make adjustments that keep your business profitable and growing at a sustainable pace.
Are you ready to take your business to the next level?
Discover the many ways that Commusoft can help your business become more organised, efficient and profitable with a free two-week trial. Hundreds of field service businesses have already taken the step and begun to expand their business with the help of all-in-one job management software.
- Works on Any Device
- All-in-one Software