Commusoft reviews

  • Most User-Friendly Field Service Management Software
  • 4.5 Star Independent Rating
  • Trusted by Thousands of Engineers Everyday

A & S Kingdon Ltd

"One service invoice used to take 5 to 10 minutes, but now it literally takes 30 seconds. We get invoices out much quicker to customers and get paid faster too."

Trio Maintenance Ltd

"Using Commusoft helps us give customers service they wouldn't expect from your everyday maintenance company."


"Commusoft is scalable, so we can add engineers on at any time and we're up and running fairly quickly. It's a nice system and it will work nicely with how we're growing."

Heating South West

"Commusoft gives customers a quicker response time and enables us to not feel so stressed whilst giving that response."

Thaw Out Heating & Plumbing

"I feel like I can compete with bigger companies now. If I were to rate Commusoft out of 10, it'd be 11—because it does everything."

WPJ Heating Service

"As we’ve grown as a business, Commusoft has always been one stage ahead and we’ve grown into the functionality that Commusoft provided."

Ideal Plumbing Solution

"This software is a must for anyone looking to expand and progress their business. Commusoft is not only a software package, it is another employee."

Mycroft Heating and Plumbing

"As a growing business, Commusoft gives us the confidence to grow, it works great for us and I am sure it will work for lots of other companies."

Ian Finch Plumbing & Heating

"Without Commusoft I would need at least another full-time staff member. Now I can spend time planning targets of our business, because I don’t have to worry all the time about the on-going management." is a review collection tool for companies to collect reviews from genuine customers, then shares these on Google.

15 reviews


Capterra is a free web service that aims to help businesses find the right software solutions for them. Capterra is part of Gartner Inc.

79 reviews


Zendesk is the software package our Client Services team use to collect and manage customer support requests. In October we had 89% satisfaction.

35 support reviews
Ratings accurate on date of publication 8th July 2019

10hrs saved managing schedules

35% improvement in customer feedback

15% reduction in total travel costs

20% reduction in no-access jobs

10% improvement in first-time fix rate